The coronavirus COVID-19 logistics update

Dear Saloodo! customers,

the exponential spread of the coronavirus COVID-19 affects us all. Logistics, as a sensitive indicator of the situation of the economy and society, is also feeling the consequences.

One thing is certain: Even in these difficult times, Saloodo! remains fully operational for you! As a digital freight platform, our processes have always been not only fast. smart. reliable, but also paperless, automated and very quickly adaptable, to ensure that your transports will continue and that everyone gets the goods they need.

For you, this means you will always get the same quality and service that you expect from us. What’s more, thanks to our worldwide logistics network, we have a lot of up-to-date information on the situation of transport and logistics in the individual countries effected.

We will share this information with you on this page, so that you are well prepared and can plan your supply chain despite the coronavirus COVID-19.

We are convinced that Saloodo! is well prepared for all challenges that are currently waiting for us and those that may still come.

You can rely on us!

UPDATE: 06.05.2020

KSA reduces Transit Visa issuance except for trucks carrying food, Medicine and Relief Material

*Source: Council of Saudi Chamber- KSA

UPDATE: 05.05.2020

KSA Transit visa restrictions limits cross border movements by road. Shipments from UAE to KW, BH , Jordan, EG impacted and Vice versa.

*Source: Council of Saudi Chamber- KSA

UPDATE: 04.05.2020

Huge delays for Ferry use at EG-KSA border due to ongoing health inspections.

*Source: Clearing agents at border

UPDATE: 21.05.2020

Cross border trucking – Export from BAHRAIN is possible by KSA registered trucks. Bahrain registered trucks can carry shipments till KSA custom and cross loading has to be done thereafter for further carriage into KSA.

UPDATE: 23.03.2020

All imports and Exports to and from KSA working normally. All other countries export and import is banned except for Food, medicine and relief cargo.

Source: Council of Saudi Chamber- KSA

UPDATE: 21.05.2020

Drivers have difficulties at Garoua Boulai border with CAR, they do a COVID19 test there and wait for the results before continuing transport. The waiting time is at least 01 week, the impact is the immobilization of the trucks and lengthening of transit time.

UPDATE: 25.03.2020

All borders are closed now against the Egyptian drivers except Jordan as they are passing the food and medical staff through Nuibaa in addition to that expected delays will happen according to curfew timing.

Source: Official decree

UPDATE: 18.05.2020

Kenya – Tanzania & Kenya-Somalia borders closed following rising cases of Covid-19 in TZ & SO. Trucks exempted but all drivers must undergo & pass Covid-19 test.

Source: Border Agent

UPDATE: 11.05.2020
  • Ministry of Health indicates all drivers to be tested for covid-19 & issued with a 14days valid certificate
  • Cost of testing US$ 60 every 2 week to be met by drivers.
  • Drivers without Covid-19 free certificate will not be allowed entry into port areas – decision protested by Transporters Association
  • Long queues experienced at KE-UG borders as all drivers undergo mandatory covid-19 test with results released after 24hours
  • Movement restrictions to/from hotspot counties; Mombasa, Nairobi, Kilifi, Kwale & Mandera. Logistics providers exempted but with limited crew

Source: GOK, Ministry of Health, Transporters Association, Kenya Ports Authority

UPDATE: 05.05.2020
  • Intercounty movement restrictions in Kenyan key logistics towns of Mombasa, Nairobi, Kwale, Kilifi & Mandera – logistics providers exempted with limited crew
  • Long queues stretching beyond 60 KMs experienced at KE/UG & TZ UG borders due to Covid-19 screening. Drivers only allowed entry into UG after passing the test which takes 24-48hours and drivers failing test not allowed entry
  • Rwanda on lockdown only allowing entry of trucks with essential goods. Trucks with non-essential goods terminating at border point.

Source: Border Agent

UPDATE: 28.04.2020

Queues extending over 35 Kilometer witnessed at KE-UG borders after decision by UG government to test all drivers for Covid-19. Trucks drivers have to wait for test results for up to 24hours impacting cargo movement timelines. Border crossing delays extend to beyond 48hrs.

Source: Freight Forwarders Association Kenya Transporters Association

UPDATE: 09.04.2020

Customs Clearance goes fully online and physical documents will be required for shipments for inspection only.

Source: Kenya Revenue Authority

UPDATE: 08.04.2020

Likoni Ferry movement in Mombasa will be suspended from Thursday (09-April-2020). This will affect logistics services to Tanzania via Lunga Lunga border.

Source: Kenya Gov’t (Freight Forwarders Association)

UPDATE: 30.03.2020

All entry and exit transit points on the borders working with limited movements. Rwanda borders are closed for all movements.

Source: Government Notification

UPDATE: 10.05.2020

Kuwait enters complete lockdown impacting all imports and exports.

Source: KW Government

UPDATE: 23.03.2020

All imports and Exports to and from KSA working normally. All other countries export and import is banned except for Food, medicine and relief cargo.

Source:  Council of Saudi Chamber- KSA

UPDATE: 25.03.2020

24/7 Curfew decree has been modified with curfew from 3 PM until 7 AM as per media interview by Libyain Army Minister.

Source: Libya- Media Report

UPDATE: 23.03.2020

24/7 Curfew decree has been issued today from Benghazi Authority which will be effective from 23rd of March till 3rd of April.

Source: Ministry of Interior, Libya

UPDATE: 05.05.2020

All the clearing agent’s offices are closing from 6th may 2020 at Oman Wajajah border, as Customs has ordered for Online Customs clearance and drivers need to report to customs teams directly with the online cleared bayan number.

Source: Oman Customs

UPDATE: 25.03.2020

Oman Government restricts movements of Oman registered trucks and personal to go in or out of the country.

Source: Oman Media

UPDATE: 23.03.2020

All Borders working seamlessly for Import and export from UAE

Source: Clearing agents at border

UPDATE: 23.03.2020

OM government requests residents to follow self Quarantine and work from home for safety and limiting social gathering

Source: DHL Staff in OM

UPDATE: 26.08.2020

KSA opens border for Transit movements. This will allow truck movements within GCC which have KSA as transit country.

Source: KSA Customs Authority

UPDATE: 12.08.2020

KSA opens border for movements of trucks from other countries for inbound or outbound shipments.

Source: KSA Customs Authority

UPDATE: 16.04.2020

KSA-UAE border opened briefly for 5 days including today allowing all vehicles access to enter KSA.

Source: Batha Clearing agents

UPDATE: 08.04.2020

Precautions taken regarding the movement of shipment in the land customs outlets:

a) The mechanism for controlling commercial traffic and the entry of the drivers of cargo trucks to the Kingdom and those who pass through them to other countries (INTRASIT), obligates the importers and transport companies to prepare and equip when transporting their goods at land ports by replacing the drivers or changing truck heads when transporting goods at land ports within a week from its date. The excluded items from this are the basic commodities, which include (food, medicine, and medical and relief supplies).

b) Saudi chamber requests all merchants, exporters, and carriers, the importance of relying on maritime and air transport, and that road transport be within the limits of extreme necessity.

Following process to be undertaken:-

a) The truck and its consignments are allowed to enter the Kingdom in which the importer or carrier insures another driver (employee or resident in the Kingdom) and the procedures for entering the truck and consignment are completed with the alternative driver. The procedures for returning the main truck driver to the country from which he came from are completed, and the driver’s exit movement is automatically recorded on foot in the NEBRAS system.

b) To enter the trailer that carries the consignment in which the importer or the carrier secures another truck head from inside the Kingdom to transport the consignment from the customs yard with its trailer and ends its customs procedures with the information of the truck head and the replacement driver and the main truck head and driver is returned to the country from which it was submitted with its departure from the Customs Security Department and returning the vehicle, along with the registration number and specifications of the replacement truck in the registration notes.

Below is mandatory to be followed:-

1) Trucks and consignments are waiting in the external yard of the customs order section, and the procedures for entering them are not completed until after the importer or the carrier has submitted a letter to the customs to ensure that he is ready and ready to replace the driver with another driver or replace the truck head.

2) Granting a specific deadline for waiting trucks and consignments in the external arena in the Customs Security Department, provided that the period does not exceed twenty-four hours from the date of the customs declaration in the country of destination. In the event that the deadline expires without the importer or carrier submitting the required letter, the truck and the consignment are returned to their source.

Source: Saudi Customs

UPDATE: 07.04.2020

Kingdom of Saudi Arabia imposed a 24 hour curfew in the capital city Riyadh and a number of cities effective immediately and until further notice. The cities under lockdown are Tabuk, Dammam, Dhahran, Al-Hofuf, Jeddah , Taif, Al-Qatif and Al-Khobar. Exit and Entry between cities is still under ban.

Source: Ministry of Interior, Saudi Arabia

UPDATE: 05.04.2020

Kingdom of Saudi Arabia changes curfew timings to start from 3Pm to 6am.

Source: Ministry of Interior, Saudi Arabia

UPDATE: 26.03.2020

KSA and UAE authorities have stopped issuing visa to drivers traveling from UAE to KSA or vice versa at border. Drivers needs to have valid visa on their passport and in case they do not have valid visa then drivers need to get their visa from the consulate of the origin country before dispatching.

Source: Council of Saudi Chamber- KSA

UPDATE: 23.03.2020

Regarding the entrance of trucks from Jordan to KSA, It will be limited to Saudi , Jordanian drivers and Drivers who have valid residence Visa and license valid in KSA.

Source: Council of Saudi Chamber- KSA

UPDATE: 23.03.2020

Truck drivers with cargo delivery to KSA should obtain Visas through KSA embassies or consulates in the countries they are coming from and same will not be issued at point of KSA access. Drivers will be given only 96 hours to transit KSA for final destination.

Source: Council of Saudi Chamber- KSA

UPDATE: 23.03.2020

Transit Truck drivers should obtain Visas through KSA embassies or consulates in the countries they are coming from and same will not be issued at point of KSA access. Drivers will be given only 96 hours to transit KSA for final destination.

Source: Council of Saudi Chamber- KSA

UPDATE: 23.03.2020

Truck drivers will be subject to inspection before passing the access and who are infected with Covid-19 shall be returned back and same will be done once exiting from the access.

Source: Council of Saudi Chamber- KSA

UPDATE: 23.03.2020

KSA announces necessary precautions for containment and prevention of Covid-19 from spreading by reducing the passing of transit trucks through the territorial access of KSA. KSA will only allow trucks holding basic goods such as food , Medicine and relief shipments to pass through.

Source: Council of Saudi Chamber- KSA

UPDATE: 28.05.2020
  • Chirundu Border (ZW-ZM): Queue at Chirundu continues to grow longer. Estimated length at 14KM as of 28th May, 2020. Drivers and agents are requesting for Zambian Authorities to ease restrictions at Kazangula, which would give drivers 2 entry points into Zambia.
  • Beitbridge Border (ZA-ZW): Queue forming on the ZA side of the border continues to grow ever longer. The main cause of the delay seems to be the COVID-19 health screening that takes place at the very edge of the border causing vehicles to come to a standstill.
  • Kasumbulesa Border (ZM-DRC): Reported disturbances at the border due to a political dispute. Truck drivers remained safe as they managed to get into the Customs safety area.
  • Botswana Borders (SKH, KOP, BBR): BW government has commissioned all their relevant labs to be fully utilized to run tests for drivers at the various borders entering Botswana. The enhanced testing process would reduce waiting periods for results to between 24 – 36 hours.

Source: Border Agent

UPDATE: 20.05.2020
  • Beit Bridge Border (ZA-ZW): 10km queue at ZA side due to increased screenings at the border. Average waiting time this week has been 24 hours. This is expected to increase due to the new queue that has formed.
  • Skilpadshnek (ZA-BW): Temporary closure of SKH border due to a confirmed cased of COVID-19 having entered BW via this border. The border is to be decontaminated and the Public Health Officer would further elaborate in time places at the border where the patient was in contact.
  • Groblersburg Border (ZA-BW): Border operations still running smoothly, however with 28 hours waiting time in order to clear both sides of the border.
  • Kazangula Border: There are still significant delays at Kazangula border, averaging 26 hours to clear into Zambia. Waiting times at Livingstone Border in the same region.
  • Kasumbalesa Border (ZM-DRC): Queues are still present, due to delays in processing of clearances at the border. Clearing waiting times at the border has improved to an average 53 hours.
  • Komatipoort Border (ZA-MZ): Delays still present, however average waiting times at the 11 hours at Lebombo & 3 hours at Ressano Garcia.
  • Chirundu Border (ZW-ZM): 15km queue now formed at the border. This is due to many trucks now diverting to this border to avoid delays at Kazangula and other borders that are quarantining symptomatic truck drivers. There is further congestion due to trucks enroute to the port of Beira coming out of Zambia.

Source: Border Agent

UPDATE: 14.05.2020
  1. Beit Bridge Border (ZA-ZW): No significant delays at the border. Where supervision is to take place a slight delay may be encountered as trucks wait their turn. SARS BBR want to minimize physical contact therefore will only perform supervisions on rebated consignments. Drivers will be released on RCG manifest and CN2 only. It is very important that you ensure drivers and transporters keep the CN2 safe and return a copy of the acquittal (CN2) to our office.
  2. Skilpadshnek & Groblersburg Border (ZA-BW): All trucks/drivers entering BW territory would need to comply with the below:
    • Be subjected to COVID-19 testing at point of entry into BW
    • Have their movements monitored whilst in BW
    • Be required to abide by strict rules for containment of COVID-19 as directed by the Director of Health Services.
  3. Kazangula & Livingstone Border (BW-ZM): Drivers are being escorted/convoyed to Lusaka after entering quarantine facility at the border. After getting tested, if found to be COVID-19 free, he/she are allowed to proceed. If they are positive the truck needs to be collected by another driver and the positive-tested driver goes into quarantine
  4. Kasumbalesa Border (ZM-DRC): Queues are still present, due to delays in processing of clearances at the border. Clearing delays range between 3-5 days
  5. Komatipoort Border (ZA-MZ): Queues extending several kilometers due to heavy police presence & roadblocks in response to reports of smuggling of cargo and people over the ZA-MZ border. Delays in the space of an estimated 15 hours
  6. Chirundu Border (ZW-ZM): 10km queue now formed at the border as ZM Ministry of Health is enforcing proper health checks on all drivers/trucks crossing into ZM. Similar to the restrictions faced at Kazangula border.

Source: Border Agent

UPDATE: 05.05.2020

• Beit Bridge Border (ZA-ZW): No significant delays at the border. Where supervision is to take place a slight delay may be encountered as trucks wait their turn. SARS BBR want to minimize physical contact therefore will only perform supervisions on rebated consignments. Drivers will be released on RCG manifest and CN2 only. It is very important that you ensure drivers and transporters keep the CN2 safe and return a copy of the acquittal (CN2) to our office.

• Skilpadshnek & Groblersburg Border (ZA-BW): No significant delays at the Borders. Botswana will come out of a Hard Lockdown on 8th May, 2020

• Kazangula & Livingstone Border (BW-ZM): Drivers are being escorted/convoyed to Lusaka after entering quarantine facility at the border. After getting tested, if found to be COVID-19 free, he/she are allowed to proceed. If they are positive the truck needs to be collected by another driver and the positive-tested driver goes into quarantine

• Kasumbalesa Border (ZM-DRC): 19km queue from Chililabombwe (ZM) till Kasumbulesa. Current Transit time for this stretch is now 5 days

• Komatipoort Border (ZA-MZ): Operations continue to run smoothly with no significant delays

• Chirundu Border (ZW-ZM): Drivers are screened and allowed to transit with no unnecessary stops along the way.

Source: Border Agent

UPDATE: 28.04.2020

Groblersburg & Skilpadshnek Borders (ZA-BW): No significant delays at both borders as only essential cargo is being transported. All Sanitizers & other Medicaments require import Permits & ITAC permits to be allowed into Botswana

Chirundu Border (ZW-ZM): Drivers are being allowed to travel with no stops that are unnecessary. Please note that Kafue was declared a recent Hotspot for Covid19 and as such a localized ‘lockdown’ was put into effect. Trucks however are be able to transit through the town during this time. All drivers to ensure that they dont stop for anything in Kafue to avoid the risk of contact.

Source: Border Agent

UPDATE: 22.04.2020

Beit Bridge Border (ZA-ZW): All cargo is moving SA and ZW side with no delays Groblersburg

Border (ZA-BW): Shipments are moving smoothly. Screening of drivers ongoing, causing 6-7 hour delays at this point in time.

Skilpadshnek Border (ZA-BW): Shipments are moving smoothly. Screening of drivers ongoing, causing 6-7 hour delays at this point in time.

Kasumbalesa Border (ZM-DRC): Screening of all vehicles entering the border post, for delivery or transit into/through DRC. Immediate quarantine for all drivers suspected to be infected. Transit at the border averaging 4-6 days

Chirundu Border (ZW-ZM): Drivers are being allowed to travel with no stops that are unnecessary. Please note that Kafue was declared a recent Hotspot for Covid19 and as such a localized ‘lockdown’ was put into effect. Trucks however are be able to transit through the town during this time. ALL drivers to ensure that THEY DO NOT STOP for anything in Kafue to avoid the risk of contact.

Kazangula Border (BW-ZM):

  • Well-organized screening points with adequate equipment (thermometers/thermal scanners) should be provided. The following shall be included in the screening process;
    – Checking for temperature for all drivers and any other persons entering the country
    – Completion, by all persons entering the country, of a Public Health Passenger Locator Form at the port of entry upon arrival;
    – Completion of Maritime Declaration of Health for all arriving by ships, indicating all ports and countries visited;
  • Drivers or other persons with COVID-19 symptoms shall not be allowed to direct entry into the country but shall be transferred to an isolation facility. All their contacts shall be disclosed for effective contact tracing. However, the truck after disinfection, shall be allowed to pass through with another driver who shall have undergone the screening process
  • Information on contact details for point of destination for all drivers and other persons shall be collected for follow up and continuous surveillance by Health personnel
  • All drivers and persons whose goods have been cleared should proceed to point of destination under security escort until the point of offloading
  • The driver shall not ferry any unauthorized passengers. Official paperwork to that effect must be provided
  • Drivers are expected to fill in a trip sheet (logbook) which will be signed off by Government officials to monitor movement at every Weigh Bridge and designated truck parking stops. The trip sheet will indicate the destination, stop and time. The sheet should be deposited at the last weigh bridge or point of exit
  • The driver shall not be allowed to stop the truck at any location with the exception of the cargo destination or designated truck parking stops
  • All Zambia drivers to self-quarantine for period of 14 days after offloading
  • Foreign drivers are required to proceed back to their country of origin or exit the country immediately after offloading, where they will self-isolate. A similar screening process shall be done until they exit Zambia
  • Information on drivers should be communicated to health personnel at points of destination/exit for continued follow-up and compliance to self-quarantine measures.
  • All trucks should be disinfected with approved disinfectant as they arrive and exit the port of entry, including dry ports.

Source: Government Sources

UPDATE: 29.03.2020

Zimbabwe Border: Our borders will remain open for commercial business. There is a border closer for human traffic except for returning residents who will be quarantined for fourteen days.

Source: Communication with Border Agents

UPDATE: 29.03.2020

Namibia Border: South African Borders, including Air Travel to remain open to serve as points of entry for Namibians returning home and exit point for visitors from Namibia, and to facilitate trade between the two countries.

A temporary travel suspension for 30 days for Namibians or Permanent Residents functionaries except for special cases with prior authorization with Ministry of Health and Social Services and Home Affairs and Immigration. Exceptional cases will include, persons seeking medical treatment, essential services like humanitarian assistance, truck drivers bringing food and other essential commodities, Namibians returning among others.

Source: Government Notification-South Africa & Namibia

UPDATE: 29.03.2020

Eswatini Border: Following the announcement by the South African Government of a lockdown, Government (Eswatini) advises that only goods and cargo as well as returning citizens and legal residents will be allowed through our borders. Non-essential travel between towns, cities and regions of the country is not permissible, except for medical reasons or to provide or acquire essential services. Transport of food and goods will be allowed.

Source: Government Notification-South Africa & Eswatini

UPDATE: 29.03.2020

Botswana Border: Border with Bostwana only open for essential commodities such as food,medical supplies, fuel and Agricultural supplies. Truck drivers in transit to other countries must be allowed in the country, however they will be subjected to specific quarantine protocols that would not hamper their transit.

Source: Government Notification-South Africa & Botswana

UPDATE: 25.03.2020

At 23:59 on Thursday 26 March 2020, South Africa will go on a nationwide lock-down with the exception of essential services. This is envisaged to last until 23:59 on Thursday 16 April 2020.

Source: Media Address by Honourable President Cyril Ramaphosa

UPDATE: 01.04.2020

Habur Border only allowing trailers to pass to IQ. Vehicles unloading by Iraqi drivers only allowed.

Source: Border Agent

UPDATE: 04.06.2020
  • Traffic jam stretching approx. 50km on Kenya side of the border (Malaba) trucks spending more than 7-10 days to cross into Uganda.
  • Testing for drivers takes more than 2 days to get results hence holdup at the border and this has affected the loadings ex-Mombasa port as well as empty return and export loadings ex-Kampala.
  • Public transport is relaxed and regulated, some category of businesses allowed to open.

Source: Uganda Forwarders Association, Presidential address on 1st June 2020

UPDATE: 21.05.2020

Mandatory testing of drivers entering Uganda – impacts transit time and supplier turnaround hence also reduced allocation of trucks from suppliers.

UPDATE: 05.04.2020

Dubai government announces 24 hour sterilisation drive in the Dubai from 04-April-2020 8:00 PM for 2 weeks with restricted cargo movements for only essential segments.

Source: Government of Dubai

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